Privacy Policy

1. Introduction

IJGB Detty December ("we," "our," "us") operates ijgbdettydecember.com and mobile applications. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

2.1 Personal Information

• Account Information: Name, email address, phone number, password, date of birth
• Profile Data: Profile picture, preferences, travel interests
• Payment Information: Credit/debit card details (processed by Flutterwave—we never store full card numbers)
• Booking Details: Travel dates, passenger information, dietary restrictions, special requests
• Travel Documents: Passport copies, visa information (only if you use our visa assistance service)

2.2 Automatically Collected Information

• Device Information: IP address, browser type, device type, operating system
• Usage Data: Pages visited, time spent on site, clickstream data, search queries
• Cookies & Tracking: We use cookies, pixels, and similar technologies
• Location Data: General location based on IP address (not precise GPS unless you enable it)

2.3 Third-Party Information

• Social Media: If you register via Facebook/Google, we collect your public profile information
• Referral Data: Referrer information when you use someone's referral code

3. How We Use Your Information

We use your information to:

• Process bookings and payments through our payment partner Flutterwave
• Send booking confirmations, itineraries, and travel updates via email and SMS
• Provide customer support and respond to your inquiries
• Personalize your experience based on preferences and past bookings
• Send marketing communications about deals, events, and packages (you can opt out)
• Process referral commissions and affiliate payouts
• Detect and prevent fraud and ensure platform security
• Comply with legal obligations under Nigerian and international law
• Improve our services through analytics and user feedback

4. How We Share Your Information

4.1 Service Providers

• Payment Processors: Flutterwave (PCI-DSS compliant)
• Cloud Storage: Amazon AWS, Cloudinary for file storage
• Email Service: SendGrid/Mailgun for transactional emails
• Analytics: Google Analytics (anonymized data only)

4.2 Travel Partners

• Hotels & Accommodations: We share guest names and contact info for reservations
• Event Organizers: Attendee names for entry lists
• Airlines: Passenger details for flight bookings

4.3 Legal Compliance

• Law Enforcement: When required by international law
• Court Orders: In response to valid legal processes
• Safety: To protect rights, property, or safety of users and the public

5. Data Retention

• Active Accounts: We retain your data while your account is active
• Closed Accounts: Data deleted within 90 days of account closure (except where legally required)
• Booking Records: Retained for 7 years for tax and legal compliance
• Marketing Data: Retained until you unsubscribe

6. Your Rights

Under Nigerian Data Protection Regulation (NDPR) and GDPR (if applicable), you have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a machine-readable format
• Objection: Opt out of marketing communications
• Restriction: Limit how we process your data
• Withdraw Consent: At any time, where consent is the legal basis

To exercise these rights: Email privacy@ijgbdettydecember.com with your request

7. Data Security

We implement industry-standard security measures:

• Encryption: SSL/TLS for data in transit, AES-256 for data at rest
• Access Controls: Role-based access, multi-factor authentication for staff
• Regular Audits: Security assessments and penetration testing
• Payment Security: PCI-DSS Level 1 compliant via Flutterwave

However: No system is 100% secure. We cannot guarantee absolute security.

8. International Transfers

Your data may be transferred to and processed in countries outside Nigeria, including:

• United States: Cloud hosting (AWS)
• European Union: Email services

We ensure adequate safeguards through Standard Contractual Clauses (SCCs), Privacy Shield frameworks (where applicable), and consent for transfers outside Nigeria.

9. Cookies & Tracking

9.1 Types of Cookies We Use

• Essential Cookies: Required for site functionality (login, cart)
• Analytics Cookies: Google Analytics to understand user behavior
• Marketing Cookies: Track conversions from ads (Facebook Pixel, Google Ads)
• Preference Cookies: Remember your settings and language

9.2 Managing Cookies

You can control cookies through browser settings. Disabling essential cookies may affect functionality.

10. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect data from minors. If you're under 16, please have a parent/guardian create an account on your behalf.

11. Marketing Communications

11.1 What We Send

• Booking confirmations (transactional—cannot opt out)
• Promotional emails about deals, events, and packages
• SMS notifications for urgent booking updates

11.2 How to Opt Out

• Click "Unsubscribe" in any marketing email
• Adjust preferences in your dashboard under Settings → Notifications
• Email suppor@ijgbdettydecember.com

Note: You'll still receive essential booking-related emails.

12. Third-Party Links

Our site may contain links to third-party websites (hotels, airlines). We are not responsible for their privacy practices. Please review their policies before sharing information.

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services constitutes acceptance of changes.

Major Changes: We'll notify you via email or prominent site notice.

14. Contact Us

For privacy-related questions or to exercise your rights: